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Privacy Policy

8bet Privacy Policy — How We Keep Your Data Safe

Your personal information is held in trust by us. This page explains in detail what data 8bet collects, why it is collected, and how it is kept secure.

Last Updated: January 2026 Available in Bengali SSL Secured

How 8bet Protects Your Privacy

A quick overview of how we keep your data safe

End-to-End Encryption
All data transfers are protected with SSL/TLS encryption, preventing any third party from reading or intercepting your information.
Never Sold to Third Parties
Your name, number, or any personal information is never sold or shared with advertisers or external organizations.
Secure Data Storage
Data is stored on secure servers. Access is restricted to authorized personnel only and is subject to regular audits.
Cookie Controls
No unnecessary tracking cookies are used. Only cookies essential for improving our service are applied.
Periodic Security Reviews
Regular security audits are conducted by cybersecurity experts to quickly identify and address any vulnerabilities.
Your Rights Over Your Data
You can view, correct, or request deletion of your data at any time. This is your right.
Table of Contents
1

Introduction & Scope of This Policy

8bet (https://8bet.life) is an online Sports Betting platform serving users in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information.

By using 8bet's website or app, you are considered to have accepted this Privacy Policy. If you have any concerns about any part of it, please get in touch with us.

This privacy policy is written in Bengali so all users in Bangladesh can easily understand it. If anything is unclear, reach out to us at support@8bet.life.
2

What Information We Collect

8bet only collects information necessary to provide its services. The types of data we collect are described below:

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At account registration
Financial Information Mobile Pay/Nagad number, transaction history Deposit & Withdrawal Timing
Activity Data Betting history, login times, preferred games While using the platform
Device Information IP address, browser, operating system Automatically at every session
Location Data Country & Region (down to city level) Estimated from IP address
Important: We never store your full bank account details or card number. Payment information is processed directly by the relevant payment gateway.
3

Purpose & Use of Data Collection

8bet uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Management: For registration, login, password recovery, and account verification.
  • Service delivery: For betting, payment processing, and cashouts.
  • Identity verification (KYC): For fraud prevention and compliance with legal obligations.
  • Customer Support: For resolving issues and handling complaints.
  • Security Assurance: To detect fraud, account hacking, and money laundering.
  • Service Improvement: Anonymized data analysis to improve the user experience.
  • Relevant Communications: To send important updates, promotions, and security messages.

We never share your information with third parties for advertising purposes. Your explicit consent is required for any direct marketing.

4

Who Your Data Is Shared With

8bet does not sell your data. However, limited information may be shared with trusted third-party partners solely to operate our services.

  • Payment Processors: Mobile Pay, Nagad, Rocket — only the data necessary to complete a transaction.
  • Identity Verification Services: Regulated service provider for KYC verification.
  • Legal Authorities: Upon a court order or a lawful request from a law enforcement authority.
  • Technology infrastructure: Cloud server and cybersecurity partners bound by strict confidentiality agreements.
All third-party partners are contractually bound to uphold 8bet's privacy standards and are not permitted to use your data for their own purposes.
5

Cookies & Tracking Technologies

8bet's website and app use cookies — small files stored in your browser that help deliver a smoother experience.

Cookie Type Purpose Can it be disabled?
Essential Cookies Login sessions, security, payment processing No (Required)
Functional Cookies Remembering language preferences and interface settings Yes
Analytics Cookies Understanding which pages are used most (anonymized) Yes

Cookies can be disabled from your browser settings. However, disabling essential cookies may affect the platform's functionality.

6

How Long We Retain Your Data

8bet does not retain any data longer than necessary. Retention periods are determined by both service requirements and legal obligations.

  • Active account data: Retained for as long as your account remains active.
  • Data from closed accounts: Generally retained for up to 5 years as required by law.
  • Transaction Records: Retained for up to 7 years in compliance with financial regulations.
  • Support chat history: Up to 1 year after the issue is resolved.
  • Device & login logs: 90 days for security analysis.

Once the retention period expires, data is securely deleted or anonymized.

7

Your Rights Regarding Your Data

8bet believes you have full rights over your own data. Your rights are listed below:

Right to Access Your Data
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a download of your personal data.
Right to Opt Out of Marketing Communications
You can opt out of promotional emails or SMS at any time.
To exercise any of your rights, email us at support@8bet.life. We will respond within 7 business days.
8

Security Measures & Protective Technologies

8bet uses multiple layers of security to keep your data protected.

  • SSL/TLS Encryption: All data transmitted on the website is encrypted.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • Unusual Activity Detection: Accounts are automatically locked when a suspicious login or transaction is detected.
  • Restricted access controls: Staff may only access the information necessary for their specific role.
  • Regular security audits: Periodic audits conducted by external cybersecurity specialists.
No data transmission over the internet is 100% secure. However, 8bet applies the highest industry-standard protections. If you ever suspect a security breach, please notify us immediately.
9

Protection of Minors' Data

8bet strictly refrains from providing services to anyone under 18. No personal information from minors is collected or stored.

  • Age is verified at the time of registration.
  • Any account identified as belonging to a minor is closed immediately.
  • If you become aware that a minor has created an account, please let us know.
10

Changes to Privacy Policy

8bet may update this privacy policy from time to time. You will be notified of any significant changes via email or an in-platform notice.

If you disagree with the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.

11

Contact & Complaints

Contact us for any privacy-related questions, concerns, or complaints. We will respond promptly and in strict confidence.

  • Email: support@8bet.life — responses within 24 hours.
  • Live Chat: Help Center Chat with us directly from the page.
  • Answers to Common Questions: FAQ View on page.

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